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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎06-15-2017 07:02 AM

HP Recommended
Product: Office Jet 8610
Operating System: Microsoft Windows 7 (64-bit)

Like many folks I've read about, I am having trouble getting "Scan to Computer" working with the 8610. I can print ok. I can ping the device, but I cannot get scan to work. If I select HP scan it doesn't give me the option to choose the correct printer. I hev reinstalled the software. I have used scan doctor. I have already spent over 5 hours on this to no avail!

 

The HP message boards that I've read do not address this specific issue. HP are no help. I'd ask directly, but this is a waste of time. can anyone enlighten me so I can get this figured out. It is so disheartening.

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