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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-30-2017 10:48 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Yesterday I've updated my HP software and since that moment I'm no longer able to scan a document. I use to select HP Scan from my program list and, for an unknown reason, it is no longer available.

 

Therefore, when I try to scan from my colmputer I'm receiving the following error message: "The HP Officejet Pro 8600 was no found." No option is given to me so as to correct the situation. This is very strange because I've never experienced any proble with the scanning option since I own that printer in January 2012.

 

What should I do to reinstate the HP scanning program option from my desktop. Your assistance is very much appreciated.

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