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HP Envy 5530
Microsoft Windows 10 (64-bit)

I have an HP Envy 5530 printer and I'm unable to print from my PC, I have tried reloading the software and the printer says connection successful but when I try and print I get an error message saying "We couldn't reach this printer, try another printer". I know the printer and connection to Wifi is good as I can print from my Android device so its my PC not communicating with the printer, any ideas??

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