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HP Officejet 4630
Microsoft Windows 10 (64-bit)

I can print one document but when I try to print a second document the print cue thinks that the first document is still printing. It is stuck in the cue and can't be removed unless I unplug and reboot the printer and restart the computer which takes too long. I can fix it and get it to print another document and then the problem happens again and again. I want a permanent fix. 

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