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‎08-11-2017 10:25 AM

HP Recommended
Product: ENVY 5540 and Deskjet 3520
Operating System: Microsoft Windows 10 (64-bit)

I was having issues with my Deskjet 3520 printing over the wifi.  For some reason my wife was convinced that because the printer was "old" that was the issue.  The 3520 prints just fine when usb'd to my destop.  But it keeps saying it's offline when I try to print from any laptop in the house.

 

So I see the ENVY 5540 for sale, and buy one.  It's new what could go wrong?

 

Same flipping issue.  It set up just fine, and now two weeks later its offline.

 

HOW DO YOU KEEP AN HP PRINTER ONLINE SO YOU CAN PRINT?

 

It's to the point right now that I just put stuff on a thumb drive and walk to the desktop.

 

THIS IS NOT HOW STUFF IS SUPPOSED TO WORK.

 

I want a solution that fixes the issue permantly. 

 

Also, does anybody know how to get an iPhone to print paper from the regular paper tray and not the photo tray.

 

Why are the printers online for the phones, but offline for laptops?

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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