• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Printer 8710 HP123/setup

I entered a slightly incorrect web address, one very similar to the HP123 setup

I keyed in: without one of the dots and without prompting, a "tech" was soon on line to "help"me. Very slick site.  Your stupid rules will not allow dot and what follows.

 

I stupidly allowed access to my computer and the "tech" proceeded to download the printer software an to "open" it on my computer.  He was doing it correctly until --

 

Then as the install seemed to be nearly complete he told me some technical gibberish that someone had taken over my network something or another and they couid fix it for $99.99.  I said no, coiuld the printer be installed without the "fix."  No, he says.  I said this looks like a scam to me and the screens all disappeared.

 

I took a screen shot of the site, but can 't figure out how to send it to you.  You can see it at my mistyped link above.

 

I did finally get my printer installed on my own.

 

Scary.  Miss one period and fall into a scam.

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.