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‎10-29-2017 10:51 PM

HP Recommended
Product: Deskjet 4535
Operating System: Microsoft Windows 10 (64-bit)

My new HP Deskjet 4535 is getting connected to my Home Wifi. It prints fine if we sent the document to its email ID. 

 

But In my Desktop with Windows-10 64 bit , while trying to add printer, its detects the printer, but the driver status is showing as "Driver unavailable", due to which I am unable to print from Excel or Word....and also I am unable to adjust the grayscale. it does print on full color and full black..

  

I did the following.

  • Updated the Windows 10, with latest update.
  • Tried to connect the printer with USB cable
  • Downloaded the latest firmware, driver other basic software from HP website and its getting installed

But still windows says driver is unavailable.

 

Friends, I would appreciate if anyone has faced and solved the same kind of issue.

 

Please help 🙂

 

 

 

 

 

Who Me Too'd this topic
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