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‎11-15-2017 01:22 PM

HP Recommended
Product: OfficeJet Pro 8600
Operating System: Microsoft Windows 10 (64-bit)

I registered my printer to my (now old) e-mail address, (example:  CG123@Windstream.net) which later - the Windstream  e-mail address was deleted when I cancelled Windstream, and now no longer exists.

 

I need to re-register the printer to my newer gmail account, but need to release it from my old Windstream account.

 

BUT, HP Connected will not recognize my password from original Windstream account, and I cannot send a 'password reset' to an e-mail address that no longer access.

 

HP wants to charge me $50. to fix this - (effing vampires).  Can anyone with a soul help? Thanks!

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