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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-15-2017 08:05 AM

HP Recommended
Product: Office Jet Pro 8710
Operating System: Microsoft Windows 10 (64-bit)

Can only print in black.  Message says that color cartridge needs to be replaced but doesn't identify which cartridge.  How can I determine which cartridge needs to be replaced?

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