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‎12-15-2017 08:33 PM

HP Recommended
Product: Inkjet 3520
Operating System: Microsoft Windows 8 (64-bit)

I'm getting Error Code 0X83C00009 NOS_LOADER_APP and am unable to remove the ink cartridges as when I open the printer the ink carriage does not move (or try to move). I have tried unplugging the printer, replugging it back in, doing it while holding the power button to no avail.  Please help.

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