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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎12-16-2017 01:42 PM

HP Recommended
Product: HP officejet 4620
Operating System: Microsoft Windows 10 (32-bit)

Installed new genuine cartridges, followed all cleaning, aligning etc suggestions.  Printer will not print black.  Colours appear fine.  Tried on/off etc - no black ink printing.

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