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‎12-23-2017 11:46 AM

HP Recommended
Product: HP ENVY 4500 e-All-in-One Printer series
Operating System: Microsoft Windows 7 (64-bit)

My printer has lost its IP address. When I print a wireless network test result sheet it says the IP address is 'not applicable'.  I also get  a FAIL under 'No Filtering' but I've gone in and looked at my router and there is no filtering turned on.  I've also tried the HP Online printer help and cannot seem to fix these problems.  Help!

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