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‎12-29-2017 04:56 PM

HP Recommended
Product: Deskjet 3720
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased this printer and am having trouble setting it up . When I try to connect it using the USB connection I get a message telling me that the USB3 port on my laptop will not support the cable supplied with the printer.

In fact I prefer to use it wirelessly but when I try to set up using WiFi Direct the system asks me for an 8 digit PIN number which is not the same as the 8 digit password The WiFi Direct guide tells me that a unique PIN number is generated each time connection is attempted, however I cannot get this PIN number to achieve connection. The guide also states that if a PIN number is required the printer will print it out along with additional instructions when you attemp to connect. This does not happen. Advice please.

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