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‎01-07-2018 01:10 PM

HP Recommended
Product: officejet pro 6968 mfp
Operating System: Microsoft Windows 10 (64-bit)

I was printing a photo and noticed that the cyan was not printing. I checked the estimated ink level on the printer and through the computer, and it shows all the cartridges are just over half full. I got no indication that the cyan cartridge is empty.

I did change the cyan cartridge, and it now shows as full, and cyan now prints, and shows as full on the estimated print level display.

My concern is that :

 

1) If I'm printing, I won't know that a cartridge is getting low until I try to print something (photo paper is expensive to waste on a miscolored print).

 

2) I subscribe to Instant Ink. I did receive the start up package of replacement ink from HP, but I'm concerned that the printer won't be transmitting the correct ink levels to HP, and I'll be stuck without ink. 

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