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01-15-2018 08:07 AM
I bought an HP OfficeJet 6958 from Costco a few months ago. I have tried (unsuccessfuly) to resize various documents. I followed the directions but to no avail. Everytime I hit the resize button and press fit to page. As soon as I go to copy the resize goes back to "actual" and will not resize. I have even tried custom button up to 150% and still get the same size as Im trying to copy. I am about ready to throw this thing away and try another printer. I do not understand what I am doing wrong. I would appreciate any help you can give me.
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