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‎01-16-2018 10:58 AM

HP Recommended
Product: HP Photosmart 5520 e-All-in-One Printer series
Operating System: Mac OS X 10.10 Yosemite

My printer is not printing black clearly;  it has horizontal streaks in it.  I have looked at all the previous forums and tried everything suggested - hard boot, clean the print heads both in the machine and manually, aligned it.   I don't know what to do at this point.  I even bought a new cartridge and that is not the issue.   Please help.  It is only 3 years old.

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