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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎01-17-2018 06:52 AM

HP Recommended
Product: HP Deskjet 3758 Printer
Operating System: Microsoft Windows 7 (64-bit)

Bought new HP3758 printer in October 2017. When the initial cartriges were replaced by new genuine HP 65 cartridges (expire date 2019), the tri color cartridge showed empty and could not print anything. I re-seated the cartridge, cleaned the contacts numereous times without success. I exchanged the cartridge for another one at the supplier and same problem, The printer has had very little use with only the initial cartridge used for printing, The black cartridge was replaced, no problem. To my surprise, the warranty was only valid for 1 month from purchase.

 

Any help would be appreciated.

 

JC

 

 

 

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