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hp officejet pro 7720
Microsoft Windows 10 (64-bit)

have excellent wireless connection to printer and all devices connected to network,have printed report which confirms this but shows no internet connection,i can print from desktop printer, iphone and android phone.I try to print from my hp specture laptop and get error message and dosent print.Any ideas?

Have reset router and printer,have reinstalled printer software on all devices but still same result.

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