- 
					
						
						
					
					×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
- 
					
						
						
					
						×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
 Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Who Me Too'd this topic

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
  
  
02-01-2018 09:02 PM - edited 02-02-2018 01:50 PM
        Product: Pavilion x360 Convertible
      
	My laptop is just 3 months past the one year warranty and out of nowhere I go to turn it on and the screen stays black and the fan runs extremely loud. And the light by the caps lock button blinks. I shut the laptop off and turned it back on and nothing happened. I also tried to reset it by holding the power button down for an extended period of time and that didn’t help either. I don’t know what else to do. Please help! Thanks!
							
								Who Me Too'd this topic
							
						
					† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and  Rules of Participation.
    
 † The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.