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‎02-07-2018 03:19 PM

HP Recommended
Product: offiejet pro 6960
Operating System: Microsoft Windows 10 (64-bit)

I am continually having to carry out several cleaning operations to be able to use the printer. After a day of no use the printing quality is poor the black ink does not print and sometimes smear across the page. To clear it i have had to carry out up to 5 cleaning operations before it will print legibly again. the printer is only a few months old and we are signed up for instant ink but still within the trial period, however we are using up a lot of our page allowances carrying out the cleaning processes.

 

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