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‎02-12-2018 06:04 AM

HP Recommended
Product: HP Envy 4500
Operating System: Microsoft Windows XP
Please help .. I am unable to get my printer to accept thick paper. I’m attempting to print on Silhouette Clear Sticker Sheet and have tried changing media to all of the options and none work. I have cleaned rollers to no avail. Accepts regular paper without issue but specialty paper (card stock etc) stops feeding at back and then the dreaded printer jam error message .
The Silhouette details read :” prints on all home printers” .. help ?
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