• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficejetPro x576dw MFP
Microsoft Windows 10 (64-bit)

I cannot re-install HP Printer Assistant. I am using OJX576_DW_188, the specific software/driver for this printer/scanner.

The HP Printer Assistant had worked very well, specifically supporting duplex scanning, the feature I must have.

 

I end up with HP Smart and HP ePrint. These software/drivers do not support duplex-ing and so the primary reason for buying this HP Printer is lost.

 

Can anyone tell me how to load the "HP Printer Assistant" for this model please?

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.