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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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02-18-2018 05:40 PM
Product: HP OfficejetPro x576dw MFP
Operating System: Microsoft Windows 10 (64-bit)
I cannot re-install HP Printer Assistant. I am using OJX576_DW_188, the specific software/driver for this printer/scanner.
The HP Printer Assistant had worked very well, specifically supporting duplex scanning, the feature I must have.
I end up with HP Smart and HP ePrint. These software/drivers do not support duplex-ing and so the primary reason for buying this HP Printer is lost.
Can anyone tell me how to load the "HP Printer Assistant" for this model please?
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