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‎02-18-2018 11:12 PM

HP Recommended
Product: HP ENVY 4520
Operating System: Microsoft Windows 10 (64-bit)

I have been using my HP Envy for a few months now and I have also seen other reports of the same issue, the printer will not give me  a full page of colour printing on glossy paper - it is hit and miss too.  I have wasted so much paper I get the tail end of the printing only .

 

The printer will start printing then when the paper finially pops out its as if the roller has not picked p the front of the page only at the end so I get half of my selected print.  I am very annoyed as I have wasted so much expensive paper tyrying to get this to work.  

 

I would actully like to throw my printer out the window - none of the advice you have porvided has worked - it does not matter which side the paper is printed on - it fails more often than not.

 

Any help please???

 

I have installed all of the drivers and all of the software is up to date.

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