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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Color Laser jet PRo MFP m227dw
Microsoft Windows 10 (32-bit)

After scanning documents to my USB on the printer, I can see them, print them etc. But once I remove the USB and plug it into my computer I can no longer see the files. Where did they go? I really do not want to rescan everything. Thanks for your help!

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