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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
03-22-2018 09:14 AM
Product: Pagewidepro MFP 477dw
Operating System: macOS 10.13 High Sierra
I have been unable to print a page with out large swaths vertically, of blank area. I have changed all the ink cartridges, I am using approved paper, I have cleaned all the printer heads and done an alignment, and it still does not print.
Would this be a duplexer problem? Or something else? How do I go about fixing it?
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