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03-25-2018 12:40 PM
Product: HP Officejet Pro 8625
I literally have tried everything to reconnect my Samsung Galaxy S7 phone to my printer. It worked fine for over a year, then suddenly stopped mobile printing with no rhyme or reason. The phone and printer are on the same network. The printer is connected wirelessly to the router. I tried an ethernet cord from printer to router, with no luck. It doesn't make any sense. This has been going on for 3 weeks. Could it have anything to do with my Windows 10 Operating System? Thank you.
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