• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎03-28-2018 10:51 PM

HP Recommended
Product: HP Deskjet 1112
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

I have encountered problem with my HP DEskjet 1112 printer.  Every time I click Print, the Spooling status is Deleting before it is printed.  I am using Dell Inspiron laptop. I am using this HP printer for 6 months and I don't have problem. Just recently, when i tried to print something.  I wondered why my HP printer is not responding. I checked the Printing Status - I found out that the statu is DELETING before it is printed.

 

So I tried my other laptop (HP laptop) to print using the same printer HP deskjet 1112, and I did not encounter problem, its get printed.

 

I perfomed uninstalling/re-installing the driver, updates software, and I called HP support I paid for 19.99+tax and they were not able to fix the problem. I was told to call DELL customer service to fix the problem because it seems the problem is NOT on the HP Printer but on the Operating System.

 

It was frustrated actually with HP Indian speaking customer service, I felt like robbing on you though its small amount.  I hope somes expert in this community could help me to solve this problem. Thank you in advance for your great help.

 

 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.