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‎04-05-2018 08:21 AM

HP Recommended
Product: HP Envy Photo 7155

G'mornin!  

  I am having an issue with my printer.  I'm fairly sure the issue lies more within myself, but still.  I've been trying to print out some photos using the HP Smart app (on my computer).  I select the sizes for the photos to be printed (4x6) and that it's "HP Photo Paper" but it's still trying to print on regular sized printer paper.  I have changed every size to 4x6" but still, no luck.  The picture will print out that size but my printer isn't pulling up the actual photo paper.  I've even tried taking out the regular printer paper but it only tells me that I'm out of paper.  😞

 

  Any ideas?  I'd really love to get these pics printed out and I'm a bit out of sorts with my progress.

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