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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎04-20-2018 03:13 PM

HP Recommended
Product: Officejet Pro 8740
Operating System: Microsoft Windows 10 (64-bit)

My printer won't allow me to scan either from the software or the printer itself. When I try to install the scanner software it doesn't find my printer and when I touch the wifi button on my printer it says "this feature has been disabled. Contact the person who set up the printer" - however, that person was me. 

It is super frustrating and I have been working on this for a couple of hours now. Just keep going in circles. I would appreciate any help you can give me.

thanks

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