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I have run into a similar problem before, so I removed the cartridges and did a full shutdown of the printer, removed the cord both from the wall and from the printer. I replaced the cord to the outlet first, then to the printer, then turned it back on then put the cartridges back into their cradle. Still no change.

 

Please help me. I made no changes lately at all. This error code just appears for no apparent reason.

 

Thank you,

 

Marilyn Kano

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