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HP Pavilion 14 Notebook PC
Microsoft Windows 10 (64-bit)

I have a HP Pavilion 14 Notebook PC that is about 3 years old. I replaced the battery a year ago and just started having a problem with my laptop again. Recently my HP Pavilion has been shutting off when the battery is getting low, without giving me any warning. I am able to turn it back on and it works fine once I plug it in, but it can be a bit annoying. I did a hardware test and recieved a component failure notification. The ID is  PLH3H3-77E940-MFPV7G-60X503.  I just want to know what this failure ID means and if I can fix my computer. RIght now, my computer shutting off randomly is an inconvenience but I do not want to cause further problems by ignoring the issue. If anyone could help me that would be great!

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