Component Failure ID PLH3H3-77E940-MFPV7G-60X503

[christinaxm]

I have a HP Pavilion 14 Notebook PC that is about 3 years old. I replaced the battery a year ago and just started having a problem with my laptop again. Recently my HP Pavilion has been shutting off when the battery is getting low, without giving me any warning. I am able to turn it back on and it works fine once I plug it in, but it can be a bit annoying. I did a hardware test and recieved a component failure notification. The ID is  PLH3H3-77E940-MFPV7G-60X503.  I just want to know what this failure ID means and if I can fix my computer. RIght now, my computer shutting off randomly is an inconvenience but I do not want to cause further problems by ignoring the issue. If anyone could help me that would be great!

[Huffer]

It is not the battery. Comes up as:

Hard Disk 1 Quick Test Failure

The sudden shutoffs may have contributed but at this point you need a new hard drive and possibly another new battery. 

[christinaxm]

Ok, thank you! I know that replacing the hard drive can be a delicate process, would I be able to send it to HP to replace it or should I try it on my own? 

[Huffer]

Is it under warranty? If so definitely send to HP. Otherwise it is very expensive to have HP fix stuff out of warranty. We can provide a manual and probably videos and definitely purchase suggestions and you do it yourself or find a tech savvy friend or even take it to a local shop. 

[christinaxm]

Unfortunately my laptop's warranty expired last year. I would definitely appreciate purchase suggestions and a manual so that I can do it myself. 

[Huffer]

I should have asked earlier but to get you the right instructions I need to know the specific model or product number of the laptop:

https://support.hp.com/emea_middle_east-en/document/c00033108

[christinaxm]

No worries, my laptop is the HP Pavilion 14 Notebook PC and the product number is G6S68UA#ABA

[Huffer · Accepted solution]

Pages 47-53 here:

Manual

straight up inexpensive replacement:

https://www.amazon.com/Blue-750GB-Mobile-Hard-Drive/dp/B00C9TEC0Y/ref=sr_1_5?ie=UTF8&qid=1525897740&...

You also have option to install a larger, faster (or both) storage disk but the larger and faster obviously the more expensive so post back with questions. If you can swing it you want to do a solid state drive instead of the old-school spinner disk. 

Still looking for a youtube or other video.

Post back with any questions and please accept as solution if this is the answer you needed. 

[christinaxm]

Thanks, this is great.  I really appreciate the help!