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05-09-2018 06:57 AM
Product: Officejet 6500A Plus
Operating System: Microsoft Windows 10 (64-bit)
After switching printer from another computer and router the printer refuses to connect wirelessly. On the printer I can select my network, but the printer will not accept the router passphrase located on the bottom of the router. This passphrase works on all other devices to date. MAC Filtering is disabled on the router. H E L P!
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