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‎05-22-2018 07:19 PM

HP Recommended
Product: officejet 8620
Operating System: macOS 10.13 High Sierra

The router in my house was changed out and now I can't use my printer because it says it's been locked by the administrator. And it's not resetting because  it's locked.

 

I NEED TO KNOW HOW TO UNLOCK IT!!!!!!  This is a stupid house printer. WHy is it so hard to fix this? All I should have to do is enter the new router password, but I guess that's too easy.

 

Any help that works would be extremely appreciated!

Greg

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