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‎05-24-2018 06:40 AM

HP Recommended
Product: HP Envy 4500
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I have my HP Envy 4500 working with a USB cable. 
Yet, I know this printer allows printing wirelessly as well. I have connected the device to my home network, and I have connected my laptop to the same network as well. 

My laptop can find the printer (the one with a network in the name) and I can start the job... but that's it. The printer does not get any requests because the job stays in the printing queue. 

Can you please help? As I said, printing, scanning, and copying via cable work fine. 

Thank you and I am waiting for your reply. 
Best regards,
Jakub

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