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‎06-04-2018 01:51 PM

HP Recommended
Product: HP OfficeJet Pro 6960
Operating System: Microsoft Windows 10 (64-bit)

I'm getting the above error and have tried unistalling and reinstalling the printer.  Tried downloading drivers, also the  firmware and a few other things, but can't get my printer to print.  The password I'm using is correct.  Don't understand why I'm suddenly getting this message as the printer has been working fine until now and nobody has touched any settings.

 

P.S.  I'm not particularly computer literate, so please try to help in laymans terms.  Thanks

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