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‎06-23-2018 12:59 PM

HP Recommended
Product: HP Notebook - 15-af131dx (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I'm having some issues with my webcam for a while now each time I'm on Skype talking to friends. I can see them and the light of the camera is running, they can hear me but they can't see me and I see on top of the screen the message "your webcam is used by another application. I checked "Device Manager" and properties on my webcam and saw the message "Device USB\VID_0C45&PID_651B&MI_00\6&803188a&0&0000 requires further installation". I also found under "Other devices - Unknown device" and in properties  "The drivers for this device are not installed. (Code 28). There are no compatible drivers for this device. To find a driver for this device, click Update Driver." I have no clue what is going on...

I hope somebody can help me with this problem. Thanks in advance.

 

Serge


 

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