• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎06-26-2018 05:01 AM

HP Recommended
Product: Hp laserjet M1522nf
Operating System: Microsoft Windows 7 (64-bit)

Good morning, I have my printer that prints but not scan. Every time that I try to scan some documents my pc works very slow and at the end the scanning procedure doesn't work. No problems with the printing procedure (the print is very fast and precise). I tried to use "Hp print and scan Doctor" software and the result is: "Error with windows scan (WIA)". So, I tried to uninstall and install again the hp print software, i tried to update the drivers, but my printer is still NOT scanning. Could anybody help me, please? thanks alvin 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.