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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎07-18-2018 02:15 PM - last edited on ‎07-18-2018 02:26 PM by Retired

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I followed these steps below.  I also have a new OfficeJetPro 6968.  Downloaded all new software again.  Checked online and was unsuccessfuly able to connet to the Live Chat.  I simply want to scan everything into a PDF.  There is no option to do so.  Only bmp, jpg, png and tif in Black & White, Greyscale or Color.  I scan documents, not pictures.

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