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HP Envy 5000
Mac OS X 10.11 El Capitan

Hi,

Bought this new printer a couple of weeks ago. Set up went well and had no problems. Went away on holiday last week and hid my iMac in the usual place. Now I have connected it all up again and trying to print a letter I get the message that it is not connected to the printer. However, it will print some things like the Wireless quick Start Guide etc if I click the button so the Mac and the Printer are actually talking to eack other. Have tried turning everything off but still get the same result when going back on...................

Help please.

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