• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎08-22-2018 05:11 AM

HP Recommended
Product: Hp officejet 6700 premium
My printer ran out of yellow 933XL ink. I installed new 933(not xl) cartridge and got a print system error. If I revert and install the 933XL, the error disappears.

I went and exchanged at Walmart the new933 for a different set of 933 color cartridges. Installed them and the problem persists.

I then proceeded to replace all three color cartridges with 933 only leaving the black ink as 933xl. Still problem persists.

Last thing I did was revert to install old 933xl carrisges and the error disappears.

What can the cause if this? Can you offer a solution?
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.