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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎08-29-2018 05:46 PM

HP Recommended
Product: HP laptop 15-bs158cl
Operating System: Microsoft Windows 10 (64-bit)

Have a nice basic HP laptop 15-bs158cl which is not backlit.  I've had non-backlit keyboards in the past and there was an ability to turn on the light at the top of the display (often used for the camera) and it lit the keyboard pretty well.  Is there an ability to do that here, or am I stuck having to provide external light in all cases?  I tried camera app, but it provided a dim light focused straight out (to what the camera was seeing).  Hoping that there is some way to turn on a better light.

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