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‎10-01-2018 06:47 AM

HP Recommended
Product: Laserjet Pro CM1415fnw color MFP
Operating System: Microsoft Windows 8.1 (32-bit)

The touchscreen on my printer has started responding oddly.  The various functions no longer work when their icon is touched but they all work "one to the left"but this makes the functions on the left of the screen unusable from the touchpad.  Ihae tried rebooting the printer and have updated the software and drivers none of which resolved the problem. The printer is working perfectly well otherwise.  I am reluctant to do a factory reset as I'm not certain of being able to navigate to the function or, if I do and it doesn't resolve, being able to re-enter the wep key for the wirless network.  Any halp or suggestions would be greatly appreciated. 

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