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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-07-2018 10:31 PM

HP Recommended
Product: COLOR LASER JET PRO MFP M277dw
Operating System: Mac OS X 10.10 Yosemite

On the Printer Web Service Page, I am having difficulties setting up the "Scan to Network Folder" option.

I have follow the guide instructions, check out chats, youtube videos.  I have entered all the information required to the best of my knowledge but when running test, I always get  "The test was unsuccessful.  Try again".

It is really frustrating as I have spent all sunday working on it...

I have made my folder  "share" on my iMac.

I am afraid I might not be entering the right info on the fields required:

 

"Display Name:"  SCAN Folder (folder I have created in iMac to share -  is this correct?)

"Network Path:"    \\10.0.0.215\\Users\Bobby\Documents\SCAN Folder  (is this correct?}
"Username:"  HP User name

"Password:"  HP Password

 

Could somebody help me validating the info above.../or give the right information to enter (correct sequence).

Thank you!

 

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