• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.

‎10-10-2018 08:58 PM

HP Recommended
Product: HP OfficeJet Pro 8600 N911n (Pemium)
Operating System: iOS

I upgraded my macOS from High Sierra to Mojave (Version 10.14). After the upgrade, my scanner app (HP Scan 3) no longer work. Message states, "Check with developer to make sure HP Scan 3 works with this version of macOS. You may need to reinstall the application. Be sure to install any available updates for the application and macOS." I check on HP's website for any update on HP Scan 3 or my printer (HP Officejet Pro 8600 N911n Premium), but there is no update available for macOS. Need help, please...

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.