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‎10-11-2018 12:48 PM

HP Recommended
Product: Envy 5530
Operating System: Android 8.0 - 8.1 Oreo

Hi there!

Over the past few months my printer has stopped printing when I use the app on my mobile phone. Previously everything worked fine and then now it starts printing, I get approx two inches of the document and then there is a printer failure and no more document printed. 

Still works fine when printing wirelessly from laptop and Android tablet, just not my mobile phone. 

Any help will be much appreciated as I used to use this function weekly to save setting up laptop for a quick print. 

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