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‎11-15-2018 02:56 PM

HP Recommended
Product: HP Envy 7640
Operating System: Other

my devices say "looking for printer" or "no printer found" but if i restart the router it works -- temporarily.  This happens with ALL devices using wi-fi, so its not about the wireless set up or the computer.

 

  This happens on all devices, all mac and PC laptops  and all iPhones in my house, so i know the problem is not with the computers. If i restart my modem/router, the printer will work for a short period of time (my computer can see it) but after a while, it disappears again.  The printer works fine, the wi-fi is fine, there are no problems that can easily be troubleshooted and again, the problem is not with the wi-fi or the computers.  Since it works when i unplug and plug back in the router, you can see that the wireless is working fine and the printer is working fine. Any ideas?

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