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Deskjet 2632
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Recently, whenever I print a document on my printer there are lines of text missing.  For example, if I printed a five line paragraph then the second and third lines of text would be missing.

 

I have done the alignment and print quality diagnostics and also cleaned the printheads.  The ink levels are fine and I'm still using the same ink cartridges that came with the printer (so they are genuine HP ones).  The printer is only four months old.

 

Any ideas?

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