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‎11-20-2018 12:49 PM

HP Recommended
Product: HP Envy 7640
Operating System: Microsoft Windows 10 (64-bit)

I keep gtting an error message from powerpoint sayiny my printer setup is wrong. I used print and scan doctor and itsaid it fixed a port error but when it trys a test page it doesnt work and will only print the internal test page and tells me to reinstall drivers which i did and i still get the error. The printer still prints from my phone and from google chrome fine so im not sure what the problem is.

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