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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-28-2018 08:57 AM

HP Recommended

I have the same problem.  It started today.  I checked the document feeder tray and cleaned the document feeder apparatus.  When paper is inserted into ADF, the display reads "document loaded".  When I try to copy or fax, error code appears:  Document feeder jam. Clear and reload.  When i click OK, nothing happens and I have to reboot the printer.

There is no paper jammed in the feeder.

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